Privacy Policies

Privacy Policy

Jolly Fox Studio
Effective Date: 22.05.2025

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1. Who We Are

Jolly Fox Studio ("we", "us", or "our") is a UK-based sole trader offering feedback services on animation showreels, as well as online and in-person creative workshops. We are committed to protecting your privacy and handling your personal data responsibly.

If you have questions about this policy, contact:
📧 info@jollyfoxstudio.com
📍Jolly Fox Studio, 124 City Road, London, EC1V 2NX

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2. What Data We Collect

When you interact with our service or website, we may collect the following:

• Your name, email address, and contact details

• Your uploaded animation showreel (video file or link)

• Payment and booking details (processed by third-party providers like Wise or PayPal)

• Communication history (e.g. emails, messages)

• Consent preferences (e.g. whether you agree to video review or promotional use)

We do not knowingly collect data from anyone under the age of 18.

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3. How We Use Your Data

We use your data to:

• Process your booking and deliver the showreel feedback service

• Contact you regarding your upload, feedback delivery, or technical issues

• Fulfil legal and tax obligations

• (If opted in) Create and publish video reviews for promotional purposes

• Improve our website and services (via anonymous analytics)

We will not sell or rent your data to any third parties.

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4. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Contract – to deliver the service you’ve purchased

• Consent – for using your showreel in public video reviews

• Legal obligation – for maintaining business records (e.g. HMRC)

• Legitimate interests – to improve our services or prevent misuse

 

 

5. Sharing Your Data

We may share data with trusted third parties who help us deliver our services. This includes:

• Wise – to process direct bank transfers

• PayPal – for secure online payments

• Apple Pay – for mobile and card payments

• Credit card providers (processed securely via our payment platforms)

These third-party providers only receive the information necessary to perform their services and are all GDPR-compliant. They do not use your data for any other purpose.

We may also publish your showreel as part of a video review only if you have given consent.

 

 

6. Data Retention

We retain personal data for up to 6 years, in line with UK tax requirements and service delivery needs. After this, your data is securely deleted.

You may request deletion earlier unless we are legally required to keep it.

 

 

7. Your Rights

Under the UK GDPR, you have the right to:

• Access your data

• Correct inaccurate data

• Request deletion

• Object to or restrict processing

• Withdraw consent at any time (for future use)

• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise these rights, contact us at: info@jollyfoxstudio.com

 

 

8. Security

We take appropriate measures to protect your data from unauthorised access, loss, or misuse, including encryption, secure storage, and limited access.

 

 

 

9. Changes to This Policy

We may update this Privacy Policy occasionally. The most recent version will always be posted on our website.

 

 

10. Contact

If you have questions about your privacy or this policy:
📧  info@jollyfoxstudio.com
📍 Jolly Fox Studio, 124 City Road, London, EC1V 2NX

 

 

 

12. Children’s Data

We do not knowingly collect personal information from children under the age of 13 without parental consent.

If you are between 13 and 17, you must have permission from a parent or guardian to use our service.

If we become aware that we have collected data from a person under 18 without appropriate consent, we will delete it immediately.

Parents or guardians may contact us at info@jollyfoxstudio.com to review or request the deletion of their child’s data.